Hey all,

I sent out the smoke tests last night and so far there have been no issues. If you do encounter an issue with your survey, please read all the below information first, and if that does not answer your question, you may email me at [email protected].

Surveys are being sent today, but it may take some time for all of them to be sent. Please check your email throughout the day for a survey email from BackerKit.

I want to mention that this campaign is considered a limited release. This means we will take the final counts for each item and order a few extras to account for B grades. Once campaign fulfillment is over, any remaining designs will be listed in the Etsy shop. However, I won't continue to manufacture these designs, so whether we sell out through campaign fulfillment, or through Etsy, these designs won't be re-ordered. As a small business, with a home office, I only have so much space to store extra inventory. Most pin designs are limited release due to the fact that I just don't have the space to hold extra of every design. This means that if you like these pins, you want to order them now, or order what's leftover on Etsy after shipping, because once they're gone, they're gone. There are very few designs that are so popular we order them on a regular basis. 

With that being said, there is a pre-order store for this campaign for anyone who missed it. You can find more information on that further down. 
 

This campaign will have two lockdown/charge dates. The first lockdown date is July 31st, and the second lockdown date is August 7th. There is no difference between the lockdown dates, an early lockdown just allows us to get funds quicker and order pins sooner. If you aren't sure about your design choices, don't complete your survey before the 31st, you can always wait to complete and submit it on or before the 7th.

Once surveys are locked down your card will be charged for shipping fees and any add-ons. If for any reason you cannot finish your survey and make your payment by the 31st, no worries. We understand that sometimes life gets in the way, or you might be waiting for a payday, or you need more time to decide. The deadline to guarantee you receive your design choices is August 15th. If you aren't ready by to be charged by the 7th, simply don't complete the last step of the survey. The last step of the survey is the confirmation page where you can review all your details and enter in your card details for shipping costs, if you're not ready to submit, just exit the page and you can go back to it later. However, do fill out the survey, up to the confirmation page, as that allows us to get a count of what designs you want to get. 

After August 15th you will still be able to complete and submit your survey, but we may not be able to guarantee that you receive all your design choices. If we run out of one of your chosen designs while packing orders, we will reach out to you to choose a new design. It's very rare that this happens as we usually order more than extra of each pin. It's better to get your survey done sooner, and before the 30th.

If your original pledge charge failed, or you cancelled it thinking it was fraud, you will still receive a survey. The survey will allow you to make up this failed charge, so you can still receive your rewards. If you did accidentally mark the charge as fraud, please reach out to your bank to let them know it is not fraud. 

The purpose of the add-on section is to add extra items you may want shipped with your pledge. Add-ons are entirely optional, if you do not want extra items, please skip this step. Please note that any items added from this add-on section will ship with your pledge level, and not before.

For any free items you earned during the campaign, they will automatically be added to your cart. You will be able to see them in your item list on the confirmation page. 

You will see a few stickers set as stretch goal add-ons. This just means that there is a minimum number of orders we need to meet to manufacturer that item. Some of the stretch goal add-ons were designs that didn't fit with the campaign, or they were too specific, or I just thought of the design after the campaign ended. If we reach the stretch goal quantity you will be charged for that item and it will be included in your order. If we do not reach a stretch goal for a specific item, we first determine whether we can manufacture it anyway, and if we cannot the item is removed from your order and you are not charged for it. 

You will be able to change your shipping address up until the lockdown. After the lock down date, if you need to update your shipping address, please email [email protected], and we can manually update your shipping address. Please let us know as soon as possible that you need to update your address so we can amend the address before your package is sent. If you fail to notify us of an address change, and your package is returned to us, we will ship it again, however, you will have to pay another shipping charge. 

We will post an update for last call address changes before we start shipping packages.

There is a pre-order store for this campaign. The purpose of the pre-order store is to allow anyone who did not pledge to the campaign a chance to order these pins. You can access the pre-order store with this link.

Please note that the pre-order store is separate from your survey. All items in the pre-order store are in the add-ons section of your survey. On occasion backers have confused the pre-order store with their survey and placed a second order by accident. 

Cheers,
Liz

Hey all,

Just wanted to drop by with a survey update! I submitted the surveys to Backerkit for review and I'm just waiting to hear back. I'm also working on adding more sticker designs to the add-ons section. Once surveys are approved, and I'm happy with the sticker selection, I will send out the smoke test. The smoke test is when we send out surveys to a small percentage of backers to ensure nothing goes wrong. Once the smoke test comes back clear and there's no glaring issues, the surveys will be sent out to everyone. I expect the smoke test to go out this weekend, and the rest of the surveys to go out Monday or Tuesday next week. Once I officially send out all surveys I'll post an update with all the relevant information on filling out the survey and where to find it. 

Cheers,
Liz

Hey all,

Below is the latest design added to the campaign, as well as end of campaign information!

Queer Enough Design

Now that the campaign has ended Backerkit will begin charging cards for pledges. Within the next 1-2 days you should see a charge from SNARKYCO on your statement, however, sometimes it says BackerKit.

Failed Payments
If your payment fails, BackerKit will attempt to charge your payment method a few more times in the following days. If your payment fails every time, you will still be able to pay for your pledge within your survey to get your rewards. If you have a failed pledge payment you will still receive your survey and you can update your payment within the survey to ensure you still get the pledge level you choose and freebie items.

Surveys
In roughly three weeks you will receive a BackerKit survey, sometime between July 16th-19th. I will also send out an update before surveys go out. The purpose of the survey is to choose the designs you want for your pins, provide your shipping address, and pay for shipping. The survey will also have an add-ons section and that is where you'll find other items like stickers, tote bags, bookmarks, extra pins, etc. Add-ons are entirely optional.

EB Tier Upgrade
If you are an Early Bird Backer and you want to upgrade your EB tier to include more pins, please email me at [email protected], with the name and email associated with your pledge and what tier you want to upgrade to. You can switch from one EB to tier to another EB tier, but you cannot switch from a regular tier to an EB tier. You can switch your EB tier all the up until surveys go out.

If you have any other questions please email me at [email protected]

And again, thank you all so much!

Cheers,
Liz

Hey all,

Project Update

Just a quick update since the campaign is almost over! I'm currently working on the Queer Enough design and will have that posted later today or tomorrow. That design will be unlocked and available as an option for your pledge level pins.

Just a reminder if you're in an EB tier and want to switch to higher EB tier for more pins, please email me at [email protected]. In the email include the name and email assocaited with your pledge and let me know which EB tier you want to upgrade to. Just note you can switch from one EB tier to another, but not from a regular tier to an EB tier. The EB tiers were only available within the first 48 hours of the campaign.

Project Feature: Wild Earth Dice

BackerKit does a really great job fostering a supportive community for creators. During each one of my projects I like to feature other creators who are running projects on BackerKit. The projects I promote to my backers are projects I've backed myself and creators that are genuinely awesome people. I'm not a dice collector, but when I saw this collection I had to get my hands on one of the giant liquid core d20. I can't wait to have it on my desk to give my hands something to fidget with, and my adhd brain a shiny beautiful object to look at daily.  

If you're a dice collector than this is the project for you. Embark on a journey through the cosmos with Visions of a Thousand Galaxies, a stunning collection of liquid core, sharp-edge dice that draws inspiration from the captivating colors and mesmerizing sights of the universe.

Hey Y'all,

Project End Update

The purpose of this update is to let you know that I am moving the project end date from July 9th to July 1st at 4PM EST. For the longest time Kickstarter has set the industry standard, which was that campaigns would run for 30 days. Since switching to BackerKit and experimenting with timelines we've learned that shorter campaigns seem to be more beneficial. My cross collaboration partner and I have decided that by ending a week earlier, we can start the manufacturing process earlier, and therefore delivering pins earlier than expected. The campaign will now end on July 1st and you'll be charged shortly after it ends for your pledge level. Aside from the end date, nothing else about this campaign is changing. All designs are still unlocked, and each pin will receive both of the free items. I will still be adding 1-2 more designs before the campaign end as well. 

Increasing EB Tier

For each campaign, as more designs become unlocked, we offer Early Bird backers an opportunity to upgrade their early bird pledge. Early Bird tiers are the pledge levels offered in the first 48 hours of the campaign.

If you pledged into an EB tier but want more pins, we can move you from one tier to another. (example: you pledged EB 2, but want to switch to the EB 5) Keep in mind you can switch from one Early Bird tier to another, but not from a regular tier to an EB tier.

If you'd like to upgrade your Early Bird tier, please email [email protected] with your name and email associated with the campaign, and what tier you're currently in, and which tier you'd like to upgrade to. Please note that we may take up to 1 week to send confirmation of your pledge change. You upgrade your EB tier at any time, up until surveys go out.

We make the switches manually and you'll see the change reflected in your survey, and within your survey you'll be able to pay the difference.

If you have any questions please feel free to email me at [email protected].